Careers FAQ
General Questions
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How can I search and apply for open vacancies within my specific interests at Citco?+ + -
To search and apply for open vacancies, please visit our Careers/Openings page. You can filter your search parameters by department, country and/or keywords. If there are no vacancies that suit your skills and experience, we encourage you to join our Talent Community to be the first to learn about new job opportunities that might be a perfect fit for you.
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What benefits do you offer?+ + -
Citco provides a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Citco has a presence in 50 office locations, with the range of benefits on offer being specific to each role and the country the role is based in. Applicable benefits will be explained to you during the hiring process.
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Where are your office locations?+ + -
We have a global network of staff in more than 50 office locations. You can find office locations, contact details and everything you need to know about travelling to our offices by clicking here.
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How does Citco’s hiring process work?+ + -
Citco’s Talent Acquisition team diligently reviews all applications to determine if your skills and experience align with the requirements of the role. Our hiring process is as follows (allowing for some variations depending on the location and role):
- Apply by submitting your CV/résumé through our online job portal.
- Once you have applied, you will receive an email notification confirming receipt of your application. We often receive a large volume of applications which may take up to a few weeks to review, allowing us to review every application thoroughly.
- If your application advances to the next stage of the process, we will be in touch with interview details, which may be conducted by phone, virtually and/or in-person.
- If you are selected, a conditional offer will be extended subject to successful completion of background checks.
- Upon acceptance of your offer, your onboarding journey will begin to help set you up for success on Day 1 and beyond.
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What kind of career opportunities do you offer?+ + -
At Citco, we offer a range of career opportunities across a number of sectors, including financial services, technology, human resources and client relationship management. To explore the career opportunities available, visit our Careers/Openings page.
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Can I subscribe to receive new job opportunity alerts?+ + -
Yes, we encourage you to join our Talent Community to be the first to learn about new job opportunities that might be a perfect fit for you.
Tracking Job Applications & Managing My Profile
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How can I update my details or check the status of my application?+ + -
From Manage Profile on the Careers/Openings page you can view the status of your application through our online job portal. In addition, you can log in any time to update your details and preferences. Keeping your profile updated with your skills and experience helps the Talent Acquisition team assess your skills against open opportunities, anytime.
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Do I need to submit my information to the career site every time I apply for a job?+ + -
If you have an active profile on our online job portal, you will only need to log in to the system to apply for a new vacancy. However, please ensure your profile details and CV/résumé are up-to-date when applying for a new vacancy.
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If I’m invited for an interview what should I do to prepare?+ + -
If you are selected for an interview it’s because we want to know as much as we can about you to determine if your skills and experience align with the requirements of the role. We recommend that you prepare adequately for your interview by researching our company, and ensure that you know how to relate your experience for the vacancy that you’re applying for.
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Can I save a job and apply later?+ + -
Yes. When you visit our Careers/Openings page, click the star beside all the jobs you are interested in and they will be added to your profile. You can review your profile to update or apply to your selections later.
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Where can I find my saved jobs?+ + -
When you visit our Careers/Openings page your saved jobs will be linked to your profile. Click on the star beside your profile to review your selections.
Referring Jobs and/or Applicants
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I was referred by an employee of Citco. What will happen next and when will I be contacted?+ + -
Whether you apply directly or have been referred by a Citco employee, our recruitment process remains the same. Once you’ve submitted your application via the unique link provided to you from your referrer, you will receive an email confirmation from our Talent Acquisition team that your application has been received. Once reviewed, our Talent Acquisition team will get in touch to update you on the status of your application.
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How can I be sure I am recognized as referral for a position?+ + -
Whether you apply directly or have been referred by a Citco employee, our recruitment process remains the same. Once you’ve submitted your application, you will receive an email confirmation from our Talent Acquisition team that your details have been received. Once reviewed, our Talent Acquisition team will get in touch to update you on the status of your application.
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I was referred for a specific job, but was not hired. Will I be considered for other jobs in the future?+ + -
Yes. However, we do not keep personal records on file indefinitely, so we would encourage you to check our Careers/Openings page regularly and update your profile, or apply for new vacancies that are a match for your experience.
Student Questions
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Does Citco have internship or co-op programs for university students?+ + -
We recruit for interns at different times of the year, depending on the needs within the business and academic calendars. We often do this via direct contact with universities, or advertise directly on our website. Please visit our Careers/Openings page for current opportunities.
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Does Citco have graduate or leadership programs?+ + -
Our continuous investment in learning and development programmes means that our people are among the best in the industry. We regularly hire graduates and invest heavily in professional and personal development through our leadership development and accredited training programmes.
Agencies & Search Firms
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What is Citco’s position on recruitment agencies and search firms?+ + -
Citco does not accept unsolicited CVs/résumés from recruitment agencies or search firms. If we seek the help of a recruitment agency or search firm we require a signed supplier agreement to be in place. If you are a candidate currently represented by an agency for a position, please follow up with your agency representative. Otherwise, you may apply directly to our Careers/Openings page.
Miscellaneous
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Do you sponsor work visas?+ + -
You must be legally authorized to work in the country/location you have applied to. However, please review the job description of the vacancy you are interested in to determine if visas are available. Alternatively, you are encouraged to view career opportunities in your local country and start your career there first.
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I have been contacted for an interview and have a need that requires accommodation. Who should I contact?+ + -
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring process. If you require any accommodations, please inform our Talent Acquisition team when contacted.
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Does Citco offer remote roles or flexible working arrangements?+ + -
Citco provides employees with the workspace, equipment, and resources they need to perform their roles. Teamwork and a positive welcoming office culture remain important to Citco’s success. As such, we expect that employees may work partly in the office and from home to maintain a healthy work-life balance.
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Why do some job postings have salaries listed and some do not?+ + -
Citco complies with laws and legislations in each country and/or location related to pay transparency. We provide salary ranges to address legislative requirements in respective locations and countries.
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Does Citco offer relocation opportunities?+ + -
International relocations are available to Citco employees as it is an integral part of the organization for the purposes of skills transfer, resource deployment, career development, business growth and to meet business needs and achieve organizational objectives. Relocation opportunities may be available for external job applicants depending on the role. This is reviewed on a case-by-case basis.
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What does Citco offer to support professional development?+ + -
Throughout your time at Citco, we’ll support your career development. We offer financial support, exam support, and annual fee support for programs that are aligned to your role and career with us. We encourage our employees to continue their education and take professional qualifications.
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Do you accept resumes over email, fax, or walk-ins?+ + -
To consider your application, you must complete and submit an application through our Careers/Openings page. Our Talent Acquisition team will review your application and may contact you if your skills and experience align with the requirements of the role.