Investor Services

Rely on Citco to perform investor services across the globe. Regardless of where your investors are, we maintain investor records for all classes of alternative investment – hedge funds, funds of funds, private equity and real estate.

With a standard process globally, we deliver a seamless investor experience. Our 11 client service locations, and three service centres, allow for a ‘follow the sun’ model, which administers investor transactions 24 hours a day.

Our comprehensive suite of investor services is tailored to different asset classes. For hedge funds and funds of funds, we process subscription and redemption transactions and perform all related activities. For private equity and real estate funds, we issue capital call and distribution notices, as well as administer the capital account statement process.  Across asset classes, we perform KYC and AML checks.

Citco’s investor services are backed by more than 600 specialists. More than 9,000 investor transactions are processed monthly. Investor statements are distributed for more than 3,000 funds.

Key Services

Hedge funds & Funds of funds
  • Review investor documentation
  • Process capital transactions
  • Issue confirmations & contract notes
  • Process treasury transactions
  • Maintain investor fee & liquidity terms
  • Maintain share register
  • Perform KYC & AML checks
  • Online reporting
Private Equity & Real Estate
  • Maintain all investor records
  • Prepare & issue capital call & distribution notices
  • Disseminate investor correspondence
  • Perform KYC & AML checks
  • Online reporting


Our contacts

Greg Fenlon

Greg Fenlon

Head of Alternative Investor Services,
Fund Services

T+1 212 401 9600