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Our Services

Loan Servicing Solutions

Loan Servicing Solutions 2880x1016
Solutions for all portfolios

A fully-integrated Loan Servicing and Agency offering for loan originators and investors.

Our solutions are the backbone of your business

Our customized solutions are designed to fit your organization, your investments, your goals and your distinct challenges. We build a bespoke foundation that sets you up for success.

Our Services 2880x1210

Citco is a full-service, complex and multi-dimensional loan servicer.

Our world-class service model is tailored to fit your needs.

If you are investing in leveraged loans, private credit or commercial mortgages, Citco’s Loan Servicing Solutions support your needs. As challenges in the market push originators to create more creative loan structures, it is critical to find a partner with a team of seasoned loan operation professionals that understands how day-to-day loan activity impacts your portfolio. Whether you are seeking basic services such as payment and transaction processing – or enhanced agency services for syndicated and complex transactions – Citco’s offering is here to help you navigate them successfully in these challenging times.

Supporting Services

  • Fund Administration
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    Citco is a pioneer in independent fund administration for the alternative investment industry, offering scalable and innovative solutions to meet your specific needs. With a highly experienced team, we cover the whole spectrum of asset-servicing.

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  • Direct Lending and Capital Advisory
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    Our deep knowledge of alternative funds, strategies and investors allows us to structure creative, flexible and timely solutions for our clients. The sum total of the transactions we have funded or arranged is more than $20 billion, and covers all aspects of direct lending and capital advisory services.

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  • Banking
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    The Citco Banks offer clients operational and cash custody accounts, plus comprehensive foreign exchange and credit services. Our banking and cash management offerings are fully automated and integrated with Citco Fund Services companies.

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  • Hedge Funds
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    Consistently ranked best-in-class via industry surveys, we provide key solutions including accounting and operations, investor relations and independent pricing, among others. We will continue to pioneer solutions for our Hedge Fund clients to provide the most complete asset servicing offering.

    Watch Æxeo® Treasury video

  • Fund of Funds
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    With a global team of accounting specialists, we use our proprietary technology to offer data services support, customized investor reporting, and look-through and analytics on risk, portfolio performance, attribution and exposures. Combined with the Citco Banks, we use our global presence to support jurisdiction-specific services to clients.

    Read Fund of Hedge Fund Update

  • Private Equity & Private Credit
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    Citco’s team of professionals from across the Private Equity and Private Credit sectors deliver a complete, one-stop shop asset servicing solution. We provide administration support for financial statement reporting, tax services, treasury processing, record maintenance, processing investment transactions, waterfall calculations, and more.

    Watch Citco Waterfall™ video

  • Real Assets
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    Our team uses its deep understanding and experience of Real Assets, combined with industry-leading technology, to deliver a complete and holistic service offering. Covering accounting, investor relations, SPV administration and a host of complimentary ancillary services, we offer our solutions to clients across the globe in a seamless fashion.

  • Private Wealth and Family Office Services
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    For over 70 years, individuals and families have put their trust in Citco to preserve their assets for future generations. Our dedicated team of private wealth practitioners provide a range of tailored solutions to meet their short- and long-term estate planning and wealth preservation objectives. Whether for personal or corporate assets – structured under Trusts, Foundations, Private Investment companies or partnerships – Citco can support you through its global coverage and extensive experience.

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  • Swift services
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    The commercial gateway enables institutions across the financial spectrum - from banks and corporates to fintechs and alternatives managers - to access the Swift network via their own platforms. It sits alongside Citco’s own Middle Office Solutions Treasury Managed Service which also provides access to Swift for its clients.

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Industry Recognition

See more industry recognition

HFM US Services Awards 2024

Best Administrator - Overall

HFM Asia Services Awards 2024

Best Administrator - Client Service (Established Managers)

The Drawdown Awards 2024

Fund Administration: Over $500bn (total assets under administration)

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